Refund policy

Last updated: May 19, 2025

Thank you for shopping with Phatwrld. Each item is made to order through print-on-demand, which means all sales are final. Please read our refund policy carefully before placing your order.

All Sales Are Final
Because our products are custom printed and made to order, we do not offer refunds, returns, or exchanges for buyer’s remorse, size issues, or incorrect orders placed by the customer.

Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, you may be eligible for a replacement at no additional cost.

To request a replacement, please email support@phatwrld.shop within 7 days of delivery and include:

  • Your order number

  • A clear photo of the issue

  • A brief description of the problem

We will review your request and, if approved, issue a replacement. Refunds are only issued if a replacement cannot be provided.

Late or Missing Orders
If your package is significantly delayed or marked as delivered but not received, contact us at support@phatwrld.shop. We may file a claim with the shipping carrier and investigate the issue.

Size Guide and Product Preview
Please review product descriptions and size charts carefully before ordering. Since each item is custom made, we cannot offer returns or exchanges for sizing issues.

Order Changes or Cancellations
Orders cannot be changed or canceled after submission, as production begins shortly after your order is placed.

Contact Us
If you have any questions about this policy, email support@phatwrld.shop.